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- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines..
Check-in hours: 3:00 PM ~ midnight.
Check-out hours: 12:00 PM.
Minimum check-in age: 18.
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival..
Mandatory fees:
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: USD 100
- Christmas Eve (24 December) Gala Dinner per child: USD 50 (from 6 to 17 years old)
- Christmas Day (25 December) Gala Dinner per adult: USD 100
- Christmas Day (25 December) Gala Dinner per child: USD 50 (from 6 to 17 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 150
- New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 6 to 17 years old)
- A tax is imposed by the city: USD 1.23 per person, per night for adults; USD 1.23 per night for guests up to 17 years old.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional fees:
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: USD 35 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-in fee for check-in between midnight and midnight (amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk..
Distances are displayed to the nearest 0.1 mile and kilometer.
Ojo de Agua Beach - 0.1 km / 0.1 mi
Puerto Morelos Town Square - 1.2 km / 0.7 mi
Artisans Market - 1.2 km / 0.7 mi
San Jose Catholic Parish - 1.2 km / 0.8 mi
Puerto Morelos Reef - 1.2 km / 0.8 mi
Dr. Alfredo Barrera Marin Botanical Garden - 4.8 km / 3 mi
Sanctuary of Hope and Time Capsule - 5.6 km / 3.5 mi
Crococun Zoo - 6.6 km / 4.1 mi
Petempich Bay - 12 km / 7.5 mi
El Rey Polo Country Club - 16.2 km / 10 mi
Costa Occidental de Isla Mujeres National Park - 16.6 km / 10.3 mi
El Manglar Golf Course - 16.8 km / 10.4 mi
Parque Cenote Las Mojarras - 20 km / 12.4 mi
Maroma Beach - 21.2 km / 13.2 mi
Cenote Siete Bocas - 21.5 km / 13.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 27.6 km / 17.1 mi
Cozumel Intl. Airport (CZM) - 67.4 km / 41.9 mi
The preferred airport for The Fives Oceanfront is Cancun Intl. Airport (CUN)..
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.