A stay at Sofitel Queenstown Hotel Spa places you in the heart of Queenstown, steps from Toi o Tahuna and Fear Factory Queenstown. This 5-star hotel is 0.1 mi (0.2 km) from Lake Wakatipu and 0.5 mi (0.8 km) from Skyline Queenstown.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and ski storage.Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector and window guardsReservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).Service animals are allowed. Service animals are exempt from fees/restrictions. Pets not allowedFront desk staff will greet guests on arrival.. Shield between guests and staff in main contact areas. LGBTQ friendly. Social distancing measures are in place. Property is cleaned with disinfectant. Guests are provided with free hand sanitizer. Staff wears personal protective equipment. Cashless transactions are available. Masks are available to guests. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Food service has been amended for enhanced safety. Protective clothing is available to guests. Gloves are available to guests. Property does not offer onsite COVID-19 testing. Masks are compulsory at the property. Qualmark Sustainable Tourism Business Award. Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels). Contactless check-out is available. Property confirms they are implementing guest safety measures. Contactless food service / room service is available. Individually-wrapped food options are available. Property confirms they are implementing enhanced cleaning measures. Individually-wrapped food options are available for dinner. Individually-wrapped food options are available through room service. Individually-wrapped food options are available for breakfast. Reservation might be required for some facilities onsite. Individually-wrapped food options are available for lunch. Parking height restrictions apply. Commonly-touched surfaces are cleaned with disinfectantVisa, Debit cards, American Express, Cash, Mastercard, UnionPayEnjoy international cuisine at Left Bank Cafe/Bistro, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars. Official New Zealand Rating provided by Qualmark®Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Queenstown? This hotel has facilities measuring 3003 square feet (279 square meters), including conference space.Make yourself at home in one of the 82 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.Distances are displayed to the nearest 0.1 mile and kilometer. Toi o Tahuna - 0.1 km / 0.1 mi Fear Factory Queenstown - 0.1 km / 0.1 mi Skycity Queenstown Casino - 0.2 km / 0.1 mi Creative Queenstown Arts Crafts Market - 0.2 km / 0.1 mi Queenstown Beach - 0.3 km / 0.2 mi Lake Wakatipu - 0.3 km / 0.2 mi CaddyShack City Mini Golf - 0.3 km / 0.2 mi Steamer Wharf - 0.3 km / 0.2 mi Steamer Wharf - 0.3 km / 0.2 mi Queenstown Mall - 0.3 km / 0.2 mi Underwater Observatory - 0.3 km / 0.2 mi SKYCITY Wharf Casino - 0.3 km / 0.2 mi Cookie Time - 0.4 km / 0.2 mi Williams Cottage - 0.4 km / 0.2 mi Kiwi and Birdlife Park - 0.4 km / 0.3 mi The preferred airport for Sofitel Queenstown Hotel Spa is Queenstown Intl. Airport (ZQN) - 7.9 km / 4.9 miIn Queenstown (Queenstown City Centre)Business property, Spa property, Luxury property, Adventure sport property, Eco-certified property