With a stay at Melia Madrid Serrano, you'll be centrally located in Madrid, a 3-minute walk from U.S. Embassy and a 3-minute drive from WiZink Center. This 4-star hotel is 1.6 mi (2.5 km) from Santiago Bernabéu Stadium and 1.7 mi (2.8 km) from Gran Via Street.. Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards, debit cards, and cash This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the propertyCash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from May 25 to September 10. Pool access available from noon to 7:00 PM. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Measures to reduce infection (Spain) and Stay Safe with Meliá (Meliá).Service animals are allowed. Service animals are exempt from fees/restrictions. Pets not allowedFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.. Gap period enforced between guest stays - 24 hours. Professional property host/manager. Shield between guests and staff in main contact areas. Temperature checks are available to guests. Social distancing measures are in place. Staff temperature checks are conducted regularly. Property is cleaned with disinfectant. Guests are provided with free hand sanitizer. Staff wears personal protective equipment. Property follows regional sanitization guidelines Measures to reduce infection (Spain). Masks are available to guests. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Protective clothing is available to guests. Contactless check-in is available. Gloves are available to guests. Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá). Contactless check-out is available. Property confirms they are implementing guest safety measures. Individually-wrapped food options are available. Property confirms they are implementing enhanced cleaning measures. EarthCheck. Individually-wrapped food options are available for dinner. Individually-wrapped food options are available through room service. Individually-wrapped food options are available for breakfast. Individually-wrapped food options are available for lunch. Commonly-touched surfaces are cleaned with disinfectantVisa, Diners Club, Debit cards, American Express, Cash, MastercardEnjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has facilities measuring 5638 square feet (524 square meters), including conference space. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 340 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer. Paseo de la Castellana - 0.1 km / 0.1 mi Golden Mile - 0.2 km / 0.1 mi U.S. Embassy - 0.2 km / 0.1 mi Sorolla Museum - 0.8 km / 0.5 mi La Caixa Foundation - 0.9 km / 0.5 mi El Corte Inglés - 1 km / 0.6 mi San Camilo Hospital Quirón - 1 km / 0.6 mi Azca Financial District - 1 km / 0.7 mi Plaza de Colon - 1.4 km / 0.9 mi National Archaeological Museum - 1.6 km / 1 mi National Auditorium of Music - 1.7 km / 1 mi Puerta de Alcalá - 1.9 km / 1.2 mi Calle de Alcalá - 2 km / 1.2 mi Paseo del Prado - 2.1 km / 1.3 mi Plaza de Cibeles - 2.1 km / 1.3 mi The preferred airport for Melia Madrid Serrano is Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 km / 7.5 miIn Madrid (Salamanca)Business property, City, Shopping property, Family property, Eco-certified property