Located in Bansko, Kempinski Hotel Grand Arena is in a national park, within a 5-minute walk of Bansko Ski Resort and Bansko Gondola Lift. This 5-star hotel is 0.3 mi (0.4 km) from SkiBansko by Traventuria and 0.3 mi (0.5 km) from Vihren.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kitThe seasonal pool will be open from June to October. Pool access available from 9:00 AM to 9:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).Pet max weight (per pet) in lb is 22. Maximum number of pets per room 1. Pet max weight (per pet) in kg is 10. Service animals are allowed. Service animals are exempt from fees/restrictions. Pets allowedFront desk staff will greet guests on arrival.. Gap period enforced between guest stays - 24 hours. Professional property host/manager. Shield between guests and staff in main contact areas. LGBTQ friendly. Property follows sanitization practices of Safe Travels (WTTC - Global). Property confirms they are implementing guest safety measures. Temperature checks are available to guests. Social distancing measures are in place. Individually-wrapped food options are available. Staff temperature checks are conducted regularly. Property is cleaned with disinfectant. Guests are provided with free hand sanitizer. Property confirms they are implementing enhanced cleaning measures. EarthCheck. Staff wears personal protective equipment. Individually-wrapped food options are available through room service. Cashless transactions are available. Masks are available to guests. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Food service has been amended for enhanced safety. Protective clothing is available to guests. Electrostatic spray is used for disinfection. Masks are compulsory at the property. Commonly-touched surfaces are cleaned with disinfectantVisa, Diners Club, Debit cards, American Express, Cash, MastercardEnjoy international cuisine at Gallery Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is included.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This hotel has facilities measuring 2691 square feet (250 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.Distances are displayed to the nearest 0.1 mile and kilometer. Bansko Ski Resort - 0.1 km / 0.1 mi Bansko Gondola Lift - 0.3 km / 0.2 mi Vihren - 0.5 km / 0.3 mi SkiBansko by Traventuria - 0.5 km / 0.3 mi Paisii Hilendarski Historical Center - 1.3 km / 0.8 mi Museum of Otets Paisii Hilendarski - 1.3 km / 0.8 mi House Museum of Neofit Rilski - 1.4 km / 0.9 mi Sveta Troitsa Church - 1.5 km / 0.9 mi Bansko Permanent Icon Exhibition - 1.6 km / 1 mi Velyanov’s House - 1.6 km / 1 mi House Museum of Nikola Vaptsarov - 1.7 km / 1.1 mi Holy Trinity Church - 1.8 km / 1.1 mi Chapel of the Holy Virgin - 1.8 km / 1.1 mi Ski Bansko - 6.7 km / 4.1 mi Banderitsa Meadow - Mezhdinna - 6.7 km / 4.2 mi The preferred airport for Kempinski Hotel Grand Arena is Sofia Airport (SOF) - 167.2 km / 103.9 miNear Bansko Ski ResortSki, Spa, Adventure sport, Ski property, Business, Family, Spa property, Business property, Pet-friendly property, Luxury property, Family property, Eco-certified property, Adventure sport property