The city hotel enjoys a unique location by Balikligol, or the Lake of Sacred Fish, in the centre of the historical district. Most attractions are within easy walking distance of the hotel. There are restaurants, shops and links to the public transport in the immediate vicinity and the bus station is approximately 1 km from this themed establishment. Urfa Castle is some 300 metres away and Ulu Mosque is 12 minutes from the hotel on foot.
The hotel is constructed with Urfa stone, in keeping with the traditional architecture from this area, and so it enjoys a unique appearance resembling a palace made of stone. Popular with tourist groups touring the country, the hotel has many amenities including a couple of natural caverns which are used as a patisserie, cafe, restaurant and nightclub. In addition, there are restaurants, function and meeting rooms, a hairdressing salon and a health club. Parking facilities in the form of a car park and a garage are available, and the hotel has Internet access. The air-conditioned establishment offers 87 rooms in total and guests are welcomed in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Room and laundry services are provided for a fee. There is also a TV lounge, games room and children's playground on the premises.
The rooms are furnished and decorated in a classical style and fitted with carpets. A minibar (local charge), satellite TV, a hire safe, direct dial telephone and Internet access constitute some of the room amenities. An en suite bathroom with a shower, bathtub and hairdryer, in addition to a double bed, tea and coffee making facilities and individually regulated heating, also features in all rooms as standard.