When you stay at Fairmont Mayakoba in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Playa del Carmen Main Beach. This 5-star aparthotel is 11.2 mi (18 km) from Xcaret Eco Theme Park and 5.7 mi (9.2 km) from Mamitas Beach.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a smoke detector, a security system, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of: Bureau Veritas (3rd party expert - Global); Safe Travels (WTTC - Global); Intertek Cristal (3rd party expert - Global); Ecolab (3rd party expert - Global). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).Pet max weight (per pet) in lb is 25. Pet max weight (per pet) in kg is 11. Service animals are allowed. Service animals are exempt from fees/restrictions. Only dogs are allowed. Pets allowedFront desk staff will greet guests on arrival.. Gap period enforced between guest stays - 24 hours. Property follows sanitization practices of Ecolab (3rd party expert - Global). Professional property host/manager. Shield between guests and staff in main contact areas. LGBTQ friendly. Property follows sanitization practices of Safe Travels (WTTC - Global). Temperature checks are available to guests. Social distancing measures are in place. Staff temperature checks are conducted regularly. Property is cleaned with disinfectant. Guests are provided with free hand sanitizer. Staff wears personal protective equipment. Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico). Cashless transactions are available. Masks are available to guests. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Food service has been amended for enhanced safety. Protective clothing is available to guests. Contactless check-in is available. Masks are compulsory at the property. Property follows sanitization practices of Intertek Cristal (3rd party expert - Global). Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels). Contactless check-out is available. Property confirms they are implementing guest safety measures. Contactless food service / room service is available. Individually-wrapped food options are available. Property confirms they are implementing enhanced cleaning measures. Individually-wrapped food options are available for dinner. Individually-wrapped food options are available through room service. Individually-wrapped food options are available for breakfast. Individually-wrapped food options are available for lunch. Rainforest Alliance Sustainable Tourism Certification. Property follows sanitization practices of Bureau Veritas (3rd party expert - Global). Commonly-touched surfaces are cleaned with disinfectantVisa, Debit cards not accepted, American Express, Cash, MastercardAll-inclusive rates are available at this aparthotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Hix Bar Lobby Lounge, one of the aparthotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Playa del Carmen? This aparthotel has facilities measuring 40000 square feet (3716 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Stay in one of 401 guestrooms featuring LED televisions. Rooms have private furnished balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Distances are displayed to the nearest 0.1 mile and kilometer. El Camaleón Mayakoba Golf Course - 0.1 km / 0.1 mi Gran Coyote Golf - 3.3 km / 2 mi Playa Xcalacoco - 4.4 km / 2.8 mi Tres Rios Ecopark - 5.1 km / 3.2 mi 28 de Julio Square - 6.3 km / 3.9 mi Guadalupe Church - 7.6 km / 4.7 mi Punta Esmeralda Beach - 7.8 km / 4.8 mi Playa 88 - 7.8 km / 4.9 mi Quinta Avenida - 8.3 km / 5.2 mi Temazcal Natura - 8.4 km / 5.2 mi Plaza Las Americas - 8.8 km / 5.5 mi Mario Villanueva Stadium Madrid - 9.2 km / 5.7 mi Mamitas Beach - 9.2 km / 5.7 mi Playa del Carmen Main Beach - 9.4 km / 5.9 mi Quinta Alegría Shopping Mall - 9.8 km / 6.1 mi The nearest airports are: Cancun Intl. Airport (CUN) - 47.3 km / 29.4 mi Cozumel Intl. Airport (CZM) - 42.1 km / 26.1 mi The preferred airport for Fairmont Mayakoba is Cancun Intl. Airport (CUN).Near El Camaleón Mayakoba Golf CourseBusiness property, Pet-friendly property, Luxury property, Beach property, Golf property, Family property, Eco-certified property, Spa property, Adventure sport property