Property Location
When you stay at El Dorado Royale a Spa Resort by Karisma - Adults only in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Maroma Beach and Puerto Morelos Town Square. This 4.5-star property is 8.2 mi (13.2 km) from Tres Rios Ecopark and 9.5 mi (15.2 km) from El Camaleon Mayakoba Golf Course.
Rooms
Make yourself at home in one of the 47 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include free minibar items and coffee/tea makers, as well as phones with free international calls.
Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at Cocotal, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 3 poolside bars.
Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, outdoor tennis courts, and a health club. This property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 20021 square feet (1860 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
Special check-in instructions
Front desk staff will greet guests on arrival.
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Each guestroom is kept vacant for a minimum of 72 hours between bookings.
- The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes