Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This 5-star hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the propertyReservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).Pet max weight (per pet) in lb is 22. Maximum number of pets per room 1. Pet max weight (per pet) in kg is 10. Service animals are allowed. Service animals are exempt from fees/restrictions. Pets cannot be left unattended. Pets allowedFront desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in. Gap period enforced between guest stays - 24 hours. Professional property host/manager. Property follows sanitization practices of Safe Travels (WTTC - Global). Property confirms they are implementing guest safety measures. Temperature checks are available to guests. Onsite COVID-19 testing (PCR) is available. Social distancing measures are in place. Individually-wrapped food options are available. Staff temperature checks are conducted regularly. Property is cleaned with disinfectant. Guests are provided with free hand sanitizer. Property confirms they are implementing enhanced cleaning measures. EarthCheck. Staff wears personal protective equipment. Individually-wrapped food options are available through room service. Masks are available to guests. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Onsite COVID-19 testing (Antigen) is available. Protective clothing is available to guests. Gloves are available to guests. Rainforest Alliance Sustainable Tourism Certification. Reservations are required for onsite COVID-19 testing. Commonly-touched surfaces are cleaned with disinfectantVisa, Debit cards, American Express, Cash, MastercardEnjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has facilities measuring 3310 square feet (308 square meters), including conference space. Free valet parking is available onsite.Treat yourself to a stay in one of the 161 guestrooms, featuring private pools and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.Distances are displayed to the nearest 0.1 mile and kilometer. El Camaleón Mayakoba Golf Course - 2 km / 1.3 mi Gran Coyote Golf - 3.6 km / 2.2 mi Playa Xcalacoco - 4.8 km / 3 mi Tres Rios Ecopark - 5.7 km / 3.6 mi 28 de Julio Square - 7.1 km / 4.4 mi Guadalupe Church - 7.4 km / 4.6 mi Punta Esmeralda Beach - 7.6 km / 4.7 mi Temazcal Natura - 8.2 km / 5.1 mi Playa 88 - 8.7 km / 5.4 mi Mario Villanueva Stadium Madrid - 9 km / 5.6 mi Quinta Avenida - 9.2 km / 5.7 mi Plaza Las Americas - 9.6 km / 6 mi Calle Corazón - 9.9 km / 6.1 mi Pier Navega - 9.9 km / 6.2 mi Mamitas Beach - 10.1 km / 6.3 mi The nearest airports are: Cancun Intl. Airport (CUN) - 50.9 km / 31.6 mi Cozumel Intl. Airport (CZM) - 43.4 km / 27 mi The preferred airport for Banyan Tree Mayakoba is Cancun Intl. Airport (CUN).Near El Camaleón Mayakoba Golf CourseRomantic, Boutique property, Spa, Business, Beach, Family, Spa property, Pet-friendly property, Luxury property, Beach property, Golf property, Family property, Eco-certified property, Adventure sport property