When you stay at Alpen Resort & Spa Zermatt in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and 4 minutes by foot from Tour Monte Rosa. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Zermatt Visitor Center.. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Cashless transactions are available. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.Mandatory: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. Optional: Nearby parking fee: CHF 12 per night (16404 ft away)Pet fee: CHF 15 per pet, per nightLate check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.Only dogs are allowed. Service animals not allowed. Pets allowedThe front desk is open daily from 7:00 AM - 10:30 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Property does not require health documentation at check-in. Professional property host/manager. Contactless check-out is available. No rollaway/extra beds available. Cashless transactions are available. Contactless check-in is available. Essential workers only - NO. Property does not offer onsite COVID-19 testingVisa, Diners Club, Debit cards, Cash, American Express, JCB International, Mastercard, UnionPaySatisfy your appetite for lunch or dinner at Restaurant Matterhorn, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.Make yourself at home in one of the 26 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer. . Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi . Tour Monte Rosa - 0.3 km / 0.2 mi . Zermatt Visitor Center - 0.4 km / 0.3 mi . Zermatt–Sunnegga Funicular - 0.7 km / 0.4 mi . Matterhorn Museum - 0.9 km / 0.5 mi . St. Mauritius Church - 0.9 km / 0.6 mi . Mountaineers Cemetery - 0.9 km / 0.6 mi . Zermatt - Furi - 1 km / 0.6 mi . Furi - Riffelberg - 1 km / 0.6 mi . Furi Ski Area - 1 km / 0.6 mi . Zermatt-Furi Gondola - 1.6 km / 1 mi . Sunnegga Ski Resort - 1.7 km / 1.1 mi . Forest Fun Park - 1.8 km / 1.1 mi . Sunnegga Paradise - Blauherd Cable Car - 2.6 km / 1.6 mi . Cervino - Sci Estivo - 3.6 km / 2.2 mi . The nearest major airport is Sion (SIR) - 78.2 km / 48.6 miNear Zermatt–Sunnegga FunicularBusiness property, Pet-friendly property, Spa property, Adventure sport property